factory price Death on Arrival (DoA) Policy

  • factory price Death on Arrival (DoA) Policy
  • factory price Death on Arrival (DoA) Policy
  • factory price Death on Arrival (DoA) Policy
  • What happens if a product is a DOA?
  • DOA situations can occur due to various reasons, such as manufacturing defects, shipping mishandling, or damage during transit. When a product is identified as DOA, the customer is entitled to a replacement or a refund without incurring any additional costs.
  • What is dead on arrival (DOA)?
  • Defective Products/Dead on Arrival (DOA). Distributor shall have the right to return to SONICWALL for Return Credit any DOA product that is returned to Distributor within thirty (30) days after the initial delivery date to Distributor's customer.
  • Is a defective product a DOA?
  • The term DOA is often used interchangeably with the synonym "Defective," as both refer to products that are flawed or malfunctioning upon delivery. However, it is important to note that not all defective products are necessarily DOA.
  • What happens if a logistics provider discovers a DOA product?
  • Regardless of the cause, the presence of DOA products can have significant implications for both the logistics provider and the supplier. For the logistics provider, the discovery of DOA products requires prompt action to rectify the situation.
  • What is a DOA policy?
  • When a product is identified as DOA, the customer is entitled to a replacement or a refund without incurring any additional costs. The primary objective of DOA policies is to ensure customer satisfaction and provide a hassle-free experience in case of receiving a faulty product.
  • How can a logistics company mitigate the occurrence of DOA products?
  • To mitigate the occurrence of DOA products, both logistics providers and suppliers must prioritize quality control throughout the entire supply chain. This includes rigorous inspections at various stages, such as manufacturing, packaging, and transportation.

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